Management of Impartiality & Conflicts of Interest

The 阴APP导航 is committed to ensuring that all services are delivered in a consistent and impartial manner, free from conflict of interest, for all our stakeholders.

Impartiality is defined in the standards that 阴APP导航 is accredited to by the Federal Government through the Standards Council of Canada (ISO 17025, ISO 17021-1), as the 鈥減resence of objectivity鈥�.听听 Objectivity means that conflicts of interest do not exist, or are adequately resolved so as not to adversely influence the activities of the 阴APP导航.

The 阴APP导航鈥檚 stakeholders include:

  • Our clients (companies, engineers, supervisors and inspectors);
  • The customers of our clients;
  • Standards writing bodies;
  • Regulatory bodies; and
  • Consumers and members of the public.

The 阴APP导航 has implemented numerous several robust controls to manage risks to impartiality and potential conflicts of interest, including:

  • Management systems established, implemented and maintained whose mandate is to manage impartiality (ISO 17065, ISO 17021-1);
  • Independent third party oversight of the effective implementation of these management systems by the Standards Council of Canada (SCC) and Authorized National Accreditation Board (ANAB);
  • A corporate Enterprise Risk Management System based on ISO 31000, which includes the monitoring of risks to impartiality;
  • A formal appeals and complaints mechanism for all stakeholders, including an externally managed confidential 鈥渨histleblower鈥� service;
  • Firewalled separation of business lines through 阴APP导航鈥檚 organizational and reporting structure, restrictions and controls on services delivered by 阴APP导航 employees, restrictions on marketing promotional activities, and restrictions on client data access;
  • A formal Standards of Business Conduct policy and training program for all employees which includes conflict of interest guidelines;
  • Formal Conflict of Interest policies and procedures; and
  • 阴APP导航 Board of Directors oversight of the management of impartiality within the organization.

These controls are regularly reviewed by our internal 鈥淐ommittee to Safeguard Impartiality鈥� and externally by the Standards Council of Canada.听

The 阴APP导航 is committed to ensuring that our organization is impartial in the manner in which it delivers our services as we continue to serve the Canadian welding sector, striving to ensure it remains competitive and sustainable in our global marketplace.

If you have any questions or concerns related to matters of impartiality and conflicts of interest related to 阴APP导航 we want to hear from you.听听 You can contact us by:

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