Report an Incident / Request Enforcement
The CWB Office of Public Safety will investigate complaints and provide enforcement related to several issues. These include:
- Compliance / quality issues for currently certified companies
- Regulated work being undertaken by non-certified companies
- Non-certified fabricators and/or erectors on construction sites
- Weld quality issues which may result in a threat to the safety of the public
- Other related issues
To request an investigation or a construction site visit either call us at 1-800-844-6790 x717 or complete the following form.
Complaints regarding any of the above noted issues can also be made through the ÒõAPPµ¼º½ ConfidenceLineâ„¢. Complaints made through the ÒõAPPµ¼º½ ConfidenceLineâ„¢ program may be made anonymously. For information on the ConfidenceLineâ„¢ program including how to report a complaint, please visit /about/contact-us/cwb-group-confidenceline
Complaint requests will be treated as confidential, however, please note that information may be released to regulatory agencies (e.g. Building Officials) or to other parties if it is determined that a threat to public safety exists.